Have a Complaint?

Members of the Interactive Gaming Council (IGC) have all agreed to abide by the IGC's Code of Conduct.  Although there currently is no specific formal requirement of the members to submit to mediation or arbitration with regard to consumer complaints, where appropriate, members have voluntary agreed to mediate problems through the offices of the IGC.

If you feel that a member operator has treated you unfairly, or you have tried to resolve problems with an member operator but it has been unresponsive, you may submit your compliant to the IGC and we will attempt to assist you.  In order to submit your problem, please complete the form below in its entirety.  We will look into the issue and respond to you as soon as possible.

PLEASE BE SURE TO PROVIDE AS MUCH INFORMATION AS POSSIBLE.

   
Date (mm/dd/yy): 
Your Full Name:
Street address:
City:
State:
Zip code:
Country:
E-mail address:
Phone:
Fax:
Casino Name:
Casino URL:
Date of Incident (mm/dd/yy):
Describe the problem or complaint. Please be as detailed as possible.
Have you contact the Casino? Yes     No
If so, when?
Was there any response? Yes     No
If so, give a brief summary of response
Name of Casino Rep that you communicated with:
  

 


© Interactive Gaming Council 2001