2002-04-05


Interactive Gaming Council Responsible Gaming Issues are:

1) The Interactive Gaming Council (IGC) will develop, advertise, implement and evaluate industry-wide Policies and Procedures for Responsible Internet Gaming.

2) IGC members shall make every effort to identify possible compulsive and problem gamblers and shall further make a reasonable effort to address the consumer's potential problem.

3) To facilitate an appropriate action, IGC members shall voluntarily seek training from professionals whose area of expertise addresses prevention, identification, intervention and referral of compulsive/problem gamblers to assistance programs. The Responsible Gaming Committee will provide assistance in identifying these professionals and programs and convey this information to IGC members.

4) To show support of providing help to compulsive/problem gamblers, IGC members shall promote "the 20 Questions of Gamblers Anonymous" and/or other compulsive/problem gambling screening tools for their customers.

5) IGC members shall make available information and links to guide compulsive/problem gamblers to supportive gambling helplines and information sites. The Responsible Gaming Committee will provide various methods of displaying these links for use on member websites.

6) IGC members shall support and adhere to betting limits in an attempt to identify and limit compulsive or problem gamblers. This will include: oversight of the use of multiple credit card accounts by customers; the establishment of personal betting limits; and the monitoring of customers' account access experience. Such oversight and monitoring may provide for a 24-hour "cooling off period" when betting limits are reached, or more than three (3) account access attempts are made within a twenty-four hour period.

7) The Responsible Gaming Committee will work with IGC members in establishing and refining techniques to discourage problem gaming. IGC members shall make every effort to implement security measures to prevent access to gaming accounts by underage Internet users, and shall post a voluntary Age Restriction Notice.

8) When made available, IGC member sites will utilize rating standards that provide for content registration (for example, PICS rating standards), and blocking software to parents, in an effort to curtail access by underage Internet users. The Responsible Gaming Committee will provide assistance in identifying technologies in this area, and how they can best be used.

9) When provided and approved by the IGC, member sites agree to adopt self-regulatory controls, and/or agree to adhere to the regulations established by the jurisdiction under which the member's license was granted.

10) IGC members are encouraged to make donations to organizations who provide assistance, programs and services to compulsive/problem gamblers, and to report such donations to the Responsible Gaming Committee for press and/or public relation releases.

11) IGC members shall make every effort to provide self-restriction controls in their customer databases for those compulsive/problem gamblers who submit such self-imposed restrictions to a gaming site in writing.

12) IGC members agree not to extend credit to gambling patrons.